Terms and Conditions


Terms and Conditions

Welcome to Hyper Express Logistics! These Terms and Conditions govern your use of our services. By accessing or using our website or engaging our services, you agree to be bound by these terms. Please read them carefully.

      1. Acceptance of Terms

    By accessing or using our website or services, you acknowledge that you have read, understood, and accepted these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

        1. Services and Responsibilities

      Hyper Express Logistics provides packer and mover services to assist with your relocation needs. Our services may include packing, transportation, loading, unloading, and related activities. While we strive to deliver quality services, please note that certain limitations, exclusions, or conditions may apply. It is essential to review the specifics of your service agreement for complete details.

                  3. Payments

      * We accept payment through cash, all major credit cards, debit cards, and bank transfers.
      * A non-refundable token amount of 10% to 20% of the total given quotation must be paid at the time of booking to confirm the reservation.
      * The remaining balance must be paid in full upon completion of the service.

                   4. Failure to Pay

      In the event that the customer fails to pay the remaining balance in full upon completion of the service, the following penalties will apply:

      * If the outstanding balance remains unpaid for more than 30 days, an additional penalty of 30% of the total bill will be charged.
      * Failure to pay the outstanding balance within 60 days of completion of the service may result in legal action against the customer.

                        5. Cancellation Policy

      * Customers may cancel their transportation services up to 24 hours prior to their scheduled departure time 
      * Cancellations made within 24 hours of the scheduled departure time will no charge
      *Cancellations made less than 24 hours prior to the scheduled departure time will charge a cancellation charge of 10% Of  given quotation

                        6. Quotation

      * The quotation provided at the time of booking is an estimate and may change due to unforeseen circumstances such as changes in fuel prices, road conditions, or other factors beyond our control.
      * In the event of a significant change in the quotation, we will notify the customer and seek their approval before proceeding with the transportation service.

          1. User Obligations

        When using our website or services, you agree to:

            • Use our website and services in compliance with applicable laws and regulations.

            • Refrain from engaging in any unlawful or harmful activities that could jeopardize our operations or the security of our customers’ belongings.

            • Maintain the confidentiality of your account information, if applicable.

            • Provide accurate and up-to-date information during the booking and service process.

              1. Intellectual Property

            All intellectual property rights, including trademarks, copyrights, and proprietary content on our website, belong to Hyper Express Logistics. You agree not to use, reproduce, modify, or distribute any intellectual property owned by Hyper Express Logistics without our prior written consent.

                1. Privacy and Data Protection

              The collection, use, and protection of personal information are governed by our Privacy Policy. By using our website or services, you acknowledge and agree to the terms outlined in our Privacy Policy. For more details, please refer to the separate Privacy Policy document.

                  1. Limitation of Liability

                Hyper Express Logistics does not provide any warranties or guarantees regarding the accuracy, reliability, or completeness of the information on our website or the services provided. We shall not be held liable for any damages, losses, or expenses arising from the use or inability to use our website or services, including any indirect, incidental, or consequential damages.

                    1. Governing Law and Dispute Resolution

                  These Terms and Conditions shall be governed by and construed in accordance with the laws of haryana . Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Gurugram. [Consider including a clause about dispute resolution methods such as negotiation, mediation, or arbitration if applicable.]

                      1. Modifications and Termination

                    Hyper Express Logistics reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. We may also terminate or suspend your access to our website or services at our discretion and without prior notice.

                        1. Severability and Entire Agreement

                      If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. These Terms and Conditions constitute the entire agreement between you and Hyper Express Logistics, superseding any prior agreements or understandings.


                      *Liability*

                      * We are not liable for any loss or damage to your personal belongings while you are in transit.
                      * We are not liable for any delays or cancellations that are beyond our control, such as weather conditions, mechanical failures, or government regulations.
                      * We are not liable for any injuries that occur while you are in transit, unless they are the result of our negligence.

                      *Acceptance of Terms and Conditions*

                      * By using our transportation services, you agree to these terms and conditions.
                      * We reserve the right to change these terms and conditions at any time without prior notice.

                      *Contact Us*

                      * If you have any questions about our payment policy, cancellation policy, or any other aspect of our terms and conditions, please contact us at Support@hyperexpressindia.com

                      *Additional Notes*

                      * All disputes arising from these terms and conditions shall be governed by and construed in accordance with the laws of India.
                      * Any waiver or modification of these terms and conditions must be made in writing and signed by both parties.

                      Please note that these terms and conditions are subject to change without notice. We encourage you to review these terms and conditions regularly for any updates.

                      OUR SERVICES

                      PACKER & MOVER

                      Packer movers are skilled professionals who handle packing and moving with ease, ensuring a stress-free relocation experience for all. They bring expertise and attention to detail, making your move smooth and hassle-free.

                      LOADING & UNLOADING

                      Packer movers excel in loading and unloading services, ensuring a smooth and safe transition during your relocation. With their expertise, your belongings are handled with care, making the loading and unloading process efficient and stress-free.

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                      VEHICLE TRANSPORTATION

                      Packer movers are experts in vehicle transportation, ensuring the safe and timely transfer of your vehicles. With their meticulous attention to detail, your vehicles are handled with care, giving you a worry-free experience when it comes to transporting them to your desired location.

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                      HOUSE & OFFICE SHIFTING

                      Packer movers excel in house and office shifting, offering a smooth and hassle-free experience. With their expertise, they handle every detail meticulously, ensuring the secure and efficient transfer of your belongings during the relocation process.

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                      STORAGE & WAREHOUSE

                      Packer movers provide secure storage and warehouse solutions, ensuring the safety and accessibility of your belongings. With their well-maintained facilities, you can trust that your items are in reliable hands, giving you peace of mind during the storage period.

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                      LOGISTICS & TRANSPORTATION

                      Packer movers excel in logistics and transportation, providing streamlined solutions for your cargo needs. With their expertise and robust network, they ensure prompt and reliable delivery, offering tailored services that meet your specific logistics requirements.

                      When it comes to relocating your home or office, hiring a professional packer and mover can make all the difference. Moving can be a daunting task, requiring careful planning, organization, and physical effort. That’s where packer and mover services come in.

                      Professional packers and movers have the expertise and experience to handle the entire moving process efficiently. They will carefully pack your belongings using high-quality materials to ensure their safety during transportation. From fragile items to bulky furniture, they know the right techniques to secure everything for the journey.

                      Moreover, packer and mover services provide convenience and peace of mind. They will take care of all the logistics, including loading, unloading, and transportation, allowing you to focus on other aspects of your move. With their knowledge of efficient packing and handling methods, they can save you time and effort while ensuring your possessions reach the new destination intact.

                      Another benefit of hiring packer and mover services is the insurance coverage they provide. In the unlikely event of any damage or loss during the move, reputable companies offer insurance options to protect your valuable possessions. This adds an extra layer of security and reassurance throughout the moving process.

                      Overall, enlisting the services of a packer and mover can simplify your relocation experience significantly. With their professionalism, expertise, and attention to detail, you can enjoy a smooth transition to your new home or office, knowing that your belongings are in capable hands.

                      Loading and unloading are integral parts of the moving process, whether you’re relocating to a new home or office space or handling the transportation of goods. Properly handling these tasks is essential to ensure the safety of your belongings and to streamline the overall moving process.

                      Loading involves carefully and efficiently placing your items into the moving vehicle or container. It requires strategic planning to optimize space utilization while ensuring that fragile items are adequately protected. Professional loaders have the expertise to determine the best placement of items, utilizing techniques such as stacking and securing them with straps or ropes to prevent shifting during transit.

                      Unloading is the process of removing items from the moving vehicle or container upon arrival at the destination. Just like loading, unloading requires care and attention to avoid damage to your belongings and the surrounding property. Professional unloaders are skilled in safely maneuvering heavy or bulky items, using appropriate equipment and techniques to prevent accidents or injuries.

                      By hiring professionals for loading and unloading, you can save yourself the physical strain and potential risks associated with these tasks. Professionals have the necessary equipment, such as dollies, ramps, and lifting straps, to handle items of various sizes and weights safely. They are also trained to navigate through tight spaces and challenging environments, ensuring a smooth and efficient unloading process.

                      In addition to physical assistance, professional loading and unloading services can provide peace of mind. These experts have the knowledge and experience to handle different types of items, including fragile or valuable possessions, with utmost care. They will prioritize the protection of your belongings, employing proper padding, wrapping, and securing techniques to minimize the risk of damage.

                      Overall, hiring professionals for loading and unloading can save you time, effort, and potential headaches during the moving process. Their expertise and attention to detail ensure that your items are handled safely and efficiently, allowing you to focus on settling into your new space without the added stress of moving heavy or delicate objects.

                      Vehicle transportation services provide a convenient and reliable solution for moving vehicles over long distances or across borders. Whether you need to transport your car, motorcycle, RV, or any other type of vehicle, professional vehicle transportation companies offer specialized services to ensure a smooth and secure transport process.

                      One of the primary benefits of vehicle transportation services is the convenience they provide. Instead of driving your vehicle to the desired location yourself, you can rely on experienced professionals to handle the logistics. This is particularly advantageous for long-distance moves, international relocations, or situations where you are unable to personally transport the vehicle.

                      Vehicle transportation services employ various methods to transport your vehicle, depending on your specific needs. Enclosed trailers offer protection from external elements, ensuring the safety of your vehicle during transit. Open carriers, on the other hand, provide a more cost-effective option while still maintaining adequate security measures. The choice of transportation method will depend on factors such as the value of the vehicle and your preferences.

                      Professional vehicle transporters have the necessary expertise to handle the loading, securing, and unloading of vehicles. They use specialized equipment, such as hydraulic lifts and straps, to ensure that your vehicle is safely loaded onto the transport carrier without causing any damage. The vehicles are then secured in place to prevent any movement during transit.

                      Insurance coverage is another crucial aspect of vehicle transportation services. Reputable transport companies typically offer insurance options to provide financial protection in case of any unforeseen incidents or accidents during transportation. This gives you peace of mind knowing that your vehicle is covered in the unlikely event of damage or loss.

                      By opting for vehicle transportation services, you can save time and effort that would otherwise be spent driving long distances or organizing logistics for international shipments. This allows you to focus on other aspects of your move or travel plans while ensuring the safe and efficient transportation of your vehicle.

                      In summary, professional vehicle transportation services offer a reliable, convenient, and secure solution for moving vehicles. With their expertise, specialized equipment, and insurance coverage, you can trust that your vehicle will be transported safely and efficiently to its destination, whether it’s a few hundred miles away or across international borders.

                      House and office shifting can be an overwhelming task, involving numerous logistical challenges and meticulous planning. Hiring professional shifting services can make the process smoother and less stressful, ensuring a successful transition to your new space.

                      For house shifting, professional movers have the expertise and experience to handle all aspects of the move. They will carefully pack your belongings, ensuring that fragile items are appropriately protected and labeled for easy identification. With their knowledge of efficient packing techniques, they can optimize space utilization and minimize the risk of damage during transportation.

                      When it comes to office shifting, professional movers understand the importance of a smooth transition to minimize disruptions to your business operations. They will work closely with you to develop a detailed plan, considering factors such as the layout of the new space and any specific requirements you may have. They will dismantle and pack office furniture, equipment, and supplies with utmost care, ensuring that everything is organized for a hassle-free setup at the new location.

                      Professional shifting services provide the necessary manpower and equipment to handle the heavy lifting and loading of your belongings. They will safely transport your items to the new location using well-maintained vehicles and secure packing materials. Once they arrive at the destination, the movers will unload, unpack, and assemble everything according to your instructions, allowing you to settle in quickly and efficiently.

                      Additionally, professional shifting services offer insurance coverage to protect your belongings during the move. This provides added peace of mind, knowing that you are financially protected in case of any unexpected accidents or damages.

                      By hiring professionals for house and office shifting, you can save valuable time and energy. Their expertise and systematic approach ensure a smooth and organized relocation process, reducing the stress and allowing you to focus on other important aspects of your move or business operations.

                      In conclusion, professional shifting services for house and office relocation offer comprehensive solutions that encompass packing, transportation, unpacking, and assembly. Their experience, efficiency, and attention to detail contribute to a successful and hassle-free shifting experience, ensuring that your belongings and business operations are handled with utmost care and professionalism.

                      Storage and warehouse facilities play a crucial role in various industries, providing secure and organized spaces to store goods, inventory, and belongings. Whether you need short-term storage during a move or long-term warehousing solutions for your business, professional storage and warehouse services offer convenient and reliable options.

                      One of the primary benefits of utilizing storage and warehouse facilities is the flexibility they provide. These facilities offer a range of storage unit sizes to accommodate different needs, whether you require storage for personal belongings, household items, or commercial inventory. You can choose the appropriate size of the storage unit based on the volume and nature of the items you need to store.

                      Storage and warehouse facilities are equipped with advanced security measures to ensure the safety of your stored items. They have surveillance systems, access control, and security personnel to monitor the premises round-the-clock. This gives you peace of mind knowing that your belongings or inventory are protected from theft or unauthorized access.

                      Additionally, professional storage and warehouse services offer climate-controlled storage units. This feature is particularly beneficial for storing sensitive items such as electronics, artwork, documents, or temperature-sensitive goods. Climate-controlled environments help maintain stable temperature and humidity levels, protecting your items from extreme temperatures, moisture, and other environmental factors that could cause damage.

                      When it comes to business warehousing, professional services offer tailored solutions to meet your specific needs. They can provide inventory management, order fulfillment, and distribution services, helping streamline your supply chain operations. With efficient inventory tracking systems, you can easily access and manage your inventory, ensuring accurate stock levels and timely deliveries to your customers.

                      Storage and warehouse facilities also offer convenient access to your stored items. You can typically visit the facility and retrieve your belongings or inventory whenever you need them. Some facilities even provide additional services such as packing materials, moving equipment, and assistance to make your storage experience more convenient.

                      In summary, storage and warehouse services provide secure, organized, and flexible solutions for storing personal belongings or commercial inventory. With advanced security measures, climate-controlled environments, and tailored business warehousing services, these facilities offer convenience, peace of mind, and efficient inventory management. Whether you require short-term or long-term storage, professional storage and warehouse services can meet your specific needs and help safeguard your valuable items.

                      Logistics and transportation are critical components of modern supply chains, ensuring the efficient movement of goods, materials, and resources from one location to another. These interconnected processes are vital for businesses to meet customer demands, optimize operations, and drive economic growth.

                      Logistics encompasses the planning, coordination, and management of various activities involved in the transportation of goods. This includes procurement, inventory management, warehousing, packaging, and distribution. A well-executed logistics strategy ensures that the right products are in the right place at the right time, minimizing costs and improving customer satisfaction.

                      Transportation, on the other hand, refers to the physical movement of goods or people from one point to another. It involves selecting the appropriate mode of transportation, such as road, rail, air, or sea, and ensuring the smooth flow of goods throughout the supply chain. Efficient transportation systems are crucial for timely deliveries, reducing transit times, and optimizing overall supply chain performance.

                      Effective logistics and transportation practices offer several benefits. Firstly, they enable businesses to respond quickly to customer demands, ensuring that products are available when and where they are needed. This enhances customer satisfaction and loyalty, giving businesses a competitive edge in the market.

                      Secondly, logistics and transportation play a significant role in cost management. By optimizing transportation routes, consolidating shipments, and employing efficient inventory management techniques, businesses can reduce transportation costs, minimize storage expenses, and improve overall operational efficiency.

                      Furthermore, logistics and transportation contribute to sustainability and environmental responsibility. By implementing eco-friendly practices such as route optimization, load consolidation, and modal shift, businesses can reduce fuel consumption, emissions, and their carbon footprint. This aligns with the growing demand for environmentally conscious supply chains.

                      In the digital era, technology plays a vital role in logistics and transportation. Advanced software systems, data analytics, and automation enable real-time tracking, accurate demand forecasting, and efficient route planning. This enhances visibility, improves decision-making, and streamlines operations, resulting in faster and more reliable deliveries.

                      In summary, logistics and transportation are interconnected disciplines that ensure the efficient movement of goods, materials, and resources. By optimizing supply chain processes, businesses can enhance customer satisfaction, reduce costs, improve sustainability, and leverage technology for greater operational efficiency. These elements are fundamental to driving economic growth and maintaining a competitive advantage in today’s dynamic business landscape.

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